shop by category
shop by size
shop by age
Our structured satchels will add a littleladylike appeal to your office look.
Your favorite shoes: on sale now!
Whatever the reason, you can return it – no questions, no problem!
It's the quick, easy and free Return Policy you'll only find at Payless. Return or exchange your Payless.com purchase at any of our thousands of stores nationwide! You also have the option of returning items by mail - just follow the instructions provided with your order.
If you have any questions, contact us at 1-877-474-6379 or CustomerService@csr.payless.com. We're here to help!
(based on 12 reviews)
of respondents would recommend this to a friend.
100% (4 reviews)
42% (5 reviews)
Feels Too Small
Feels True to Size
67% (6 reviews)
Feels Too Large
Most Liked Positive Review
Nice Dress Shoe
My 7 year old son has had several pairs of these over the years. He has a narrow/average foot. He never complains about the fit, so they must be comfortable. As most...Read complete review
My 7 year old son has had several pairs of these over the years. He has a narrow/average foot. He never complains about the fit, so they must be comfortable. As most dress shoes seem to, they do run a little small. These shoes look great with slacks, and since he only wears them once a week for a few hours a day they are perfect. As quick as kids grow I hate spending too much on dress shoes, so these shoes are work great for us!
Most Liked Negative Review
Nice looking, Poor Quality
I purchased these shoes in a 10.5 for my 3.5 year old. I think the hole is a little narrow. He wears a 9.5, as measured by payless, but I got him a...Read complete review
I purchased these shoes in a 10.5 for my 3.5 year old. I think the hole is a little narrow. He wears a 9.5, as measured by payless, but I got him a 10.5 for future wear. As a 9.5 it was a not easy to get them on his feet. My son wore them ONLY for pictures inside and they scratched/scuffed. I have some waterproof black paint so I will paint them so I can use them again. I think the shoes look very nice but are not worth $15.
Reviewed by 12 customers
Displaying reviews 1-10
Back to top
Previous | Next »
Looked nice until he wore them
Comments about SmartFit Boys' Dress Slip-On:
My 4 year old wore these one time (for 6 hours) and the black fake leather outer material started coming off. You get what you pay for I guess but was really hoping they would make it through the one occasion I needed them for
Bottom Line No, I would not recommend this to a friend
Images shared by Kel
Merchant response: Dear Kel,Payless believes in providing our customers with quality merchandise at affordable prices. I am sorry to hear about your dissatisfaction with your shoes. I will forward your comments to our buying and quality assurance staff. Here is a link to our return policy: http://www.payless.com/customer-service/returns-and-exchanges/cs-returns-returns.html. If you would like to discuss this further, please don't hesitate to reach out to our Customer Support Center at 1-877-474-6379.Thanks,Jean
Was this review helpful? Yes / No
- You may also flag this review
best dress shoe
from Oklahoma City, OK
This shoe is perfect! We love it & have been buying the next size up year after year. This brand at Payless does run a touch bigger than the rest of the brands at their store.
Bottom Line Yes, I would recommend this to a friend
from Los Angeles,CA
Bought these for a wedding. My son usually wears a 5 in sneakers. For this shoe he was a 3 1/2. This shoe runs big. Make sure you take your child to the store for sizing. For the price and the additional discounts it was a great deal once I had the right size. Great price.
(0 of 1 customers found this review helpful)
Good shoe horrible customer service
from Cary, Illinois
Shoe was true to size and nice looking
Merchant response: Thank you for reaching out to us about this situation! Customers are the focus of everything we do at Payless, and we want them all to be completely satisfied. Clearly, your experience fell short of our commitment to provide a positive and enjoyable shopping experience, and for that we are truly sorry. If you would like to discuss this issue further, please don't hesitate to reach out to our Customer Support Center at 1-877-474-6379.Thanks,Jean
Worth it just for a day
from San Francisco, CA
This shoe is only worth for a day. I can't believe I spend close to $19 for a shoe that stayed durable for a day. I bought it from a nearby Payless store for my son to wear at his christmas carol. The evening when he came off, the paint on the front of the shoe was gone and looked as if it is a patched up shoe. The funny thing is, since it was cold outside, the kids did not even go to the playground to play. This was just from indoors. My son has shoes from Payless that he has worn for months without issues. So I know for a fact that it is about the quality of the material. I would have taken it back to the store if I had kept the receipt. I'm deeply disappointed at this unfortunate incident with this shoe.
Merchant response: Hello Rabh,Payless believes in providing our customers with quality merchandise at affordable prices. We are constantly testing our products to ensure we offer our customers good wear. I am sorry to hear about your dissatisfaction with your shoes.Your comments were forwarded to our buyer and quality assurance staff. You may return the shoes at your local Payless to either return or exchange your items if you still have your receipt. If you no longer have your receipt, our store associates will be able to credit the lowest price the item has been in 90 days on a merchandise credit. Without a receipt, a return or exchange is at the discretion of the store associate, depending on the condition or wear of the shoe. If you have any further questions, please call our Customer Service number: (877) 452-7500. There are representatives available from 7:30 AM to 12:00 AM Central Time.
from Brooklyn, new york
I have been getting these shoes for my son for a couple of years. I like that they have a "dressy" look but the width and sole allow him to run and play in comfort.
from Saint Augustine
A good shoe if you aren't going to put your kid in it all the time. Great for dressing up for the holidays. I find they run small , my 7 year old wears a popular brand that includes a check mark in a size 4. These he needed a size 3. In another payless brand he also wears a size 3.
(1 of 1 customers found this review helpful)
Dress shoes are part of my sons school uniform. We get these shoes every year. They last the whole year and are very comfortable for him.
(16 of 22 customers found this review helpful)
This shoe saved the day and my son loves them!
from Woodbridge, VA
My 2nd grade son has to wear either black or brown shoes with his school uniforms. My husband bought the first pair for this school year in black, but the brand was School Issue. They have nice looking shoes, but after a week of wearing them, my son complained of achy feet and had blisters, said they rubbed his feet in certain areas...all complaints about their nearly $50 shoes.I bought a pair of these Smart Fit shoes, in brown, and after a day of wearing them, my son said his feet felt great, no blisters, no pain...and he wanted another pair in black!They are decent looking - nothing fancy. But, they are a nice and basic dress up or dress casual shoe. The cushion is decent. The sole is good for a kid who will need new shoes in a year (or less) anyway.With a coupon code and the BOGO, the price cannot be beat and I have a happy little boy. We all know that makes for a happy mom and with a happy mom in the picture, life is great for us all!Bottom line: Basic shoe, decent quality, comfortable, low-maintenance, and VERY affordable.
(49 of 53 customers found this review helpful)
from SW KS
Join our email list to receive special offers