Payless ShoeSource
 

Contact Us

We've made it easy for you to contact us directly by filling out the following form. Make sure to select the subject of your inquiry. Then type your question in the space provided. We should have a response to your question in about 24 hours.

If you wish to contact us about one of our Payless ShoeSource stores, please select that topic in the "Subject" pulldown menu.

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*Please type your comments in the box below. Make sure to include all information relevant to your query (such as your Order Number if you have a question about the status of an order).

   

If your browser does not support forms, you can contact us in the following ways
By Telephone:
1-877-474-6379
(Toll-free in U.S. and Canada)
Central Time
7:30 AM - 7:00 PM
Monday - Saturday
9:30 AM - 6:00 PM
Sunday

By Email:
Please click to use our Contact Page to submit an email inquiry.

By Mail:
Payless.com
Payless ShoeSource® Customer Service
3231 SE 6th Avenue
Topeka, KS 66607