Shipping Methods & Schedule

Payless.com offers in-store delivery to a Payless store, standard, expedited and rush delivery options using the following shipping carriers: The United States Postal Service (USPS), United Parcel Service (UPS) and Payless ShoeSource (PSS).

Delivery services and carriers vary by destination. Our shipping system automatically select the best delivery carrier based on your location and delivery service.

 

Delivery Service Continental U.S. Alaska & Hawaii APO/ FPO & P.O. Boxes Rural Routes
In-Store PSS PSS Not Applicable Not Applicable
Standard USPS/ UPS USPS/ UPS USPS/ UPS USPS/ UPS
USPS is the United States Postal Service, UPS is United Parcel Service, FedEx is Federal Express and PSS is Payless ShoeSource.

 

Delivery Addresses
You may have your purchase charged to you at one address and have it delivered to another address. However, we are unable to ship to more than one address per order at this time. If you're worried that you don't have a secure place for package delivery, you may consider having your package delivered to your place of business or to a local Payless store of your choice.

 

International Orders
All prices are in U.S. Dollars. We are unable to provide delivery to shipping addresses (other than to APO or FPO addresses) or to our store locations outside the Continental United States, Alaska and Hawaii.

 

Shipping Schedule

Delivery Service Estimated Shipping Times
In-Store Your order will arrive in 5 - 10 business days if placed before 6pm CT Monday - Friday.

Orders shipped to stores may be delayed due to scheduling or high volume. We will send you an email when your order ships and a second email when the order arrives in your store.
Standard Your order will arrive in 5 - 10 business days if placed before 6pm CT Monday - Friday.

APO and FPO delivery? Allow 7 - 12 business days to a U.S. Military Postal office. Additional transit time from there varies by destination and is handled exclusively through the U.S. Department of Defense.

 

Delivery Holidays

Delivery for Standard, Expedited and Rush service occurs on regular business days (Monday - Friday), excluding the carrier's published holidays. Saturday delivery may occur on orders shipped via the United States Postal Service. Carrier shipping schedules are subject to change by the delivery carrier without notice.

Holiday Date No Pickup or Delivery
Memorial Day May 27 UPS, USPS, PSS
Independence Day July 4 UPS, USPS, PSS
Labor Day September 2 UPS, USPS, PSS
Thanksgiving November 28 UPS, USPS, PSS
Christmas December 24 & 25 UPS, USPS, PSS
New Year's Eve December 31 UPS, USPS, PSS
USPS is the United States Postal Service, UPS is United Parcel Service, FedEx is Federal Express and PSS is Payless ShoeSource.