Shipping Information

Payless.com offers in-store delivery to a Payless store, standard, expedited and rush delivery options using the following shipping carriers: The United States Postal Service (USPS) and United Parcel Service (UPS).

Delivery services and carriers vary by destination. Our shipping system automatically select the best delivery carrier based on your location and delivery service.

Your order may be divided into multiple shipments in order to deliver as quickly as possible. There will only be one shipping charge, if applicable to your order, regardless of the number of shipments received. Each shipment will include an email notification to you.

 

Delivery Service Continental U.S. Alaska & Hawaii APO/ FPO & P.O. Boxes Rural Routes
In-Store FREE Delivery
UPS
FREE Delivery
+ $10 surcharge
UPS
Not Applicable Not Applicable
Standard $5.95
USPS/ UPS
$5.95
+ $10 surcharge
USPS/ UPS
$5.95
USPS/ UPS
$5.95
USPS/ UPS
Expedited $11.95
UPS
$11.95
+ $10 surcharge
UPS
Not Applicable Not Applicable
Rush $17.95
UPS
$17.95
+ $10 surcharge
UPS
Not Applicable Not Applicable
USPS is the United States Postal Service and UPS is United Parcel Service.

 

Delivery Addresses
You may have your purchase charged to you at one address and have it delivered to another address. However, we are unable to ship to more than one address per order at this time. If you're worried that you don't have a secure place for package delivery, you may consider having your package delivered to your place of business or to a local Payless store of your choice.

 

International Orders
All prices are in U.S. Dollars. We are unable to provide delivery to shipping addresses (other than to APO or FPO addresses) or to our store locations outside the Continental United States, Alaska and Hawaii.

 

Shipping Schedule

Delivery Service Estimated Shipping Times
In-Store Your order will arrive in 3 - 7 business days if placed before 6pm CT Monday - Friday.

Standard Your order will arrive in 3 - 7 business days if placed before 6pm CT Monday - Friday.

APO and FPO delivery please allow 7 - 12 business days to a U.S. Military Postal office. Additional transit time from there varies by destination and is handled exclusively through the U.S. Department of Defense.
Expedited Your order will arrive in 2 business days if placed before 11am CT Monday - Friday
Not available for APO/ FPO, P.O. Boxes & Gift Cards.
Rush Your order will arrive in 1 business day if placed before 11am CT Monday - Friday.
Not available for APO/ FPO, P.O. Boxes & Gift Cards.

 

Delivery Holidays

Delivery for Standard, Expedited and Rush service occurs on regular business days (Monday - Friday), excluding the carrier's published holidays. Saturday delivery may occur on orders shipped via the United States Postal Service. Carrier shipping schedules are subject to change by the delivery carrier without notice.

Holiday Date No Pickup or Delivery
Martin Luther King, Jr. Birthday (observed) Monday, January 19, 2015 USPS
President's Day (observed) Monday, February 16, 2015 USPS
Memorial Day Monday, May 25, 2015 USPS, UPS
Independence Day Saturday, July 4, 2015 USPS, UPS
Labor Day Monday, September 7, 2015 USPS, UPS
Columbus Day (observed) Monday, October 12, 2015 USPS
Veteran's Day (observed) Wednesday, November 11, 2015 USPS
Thanksgiving Day Thursday, November 26, 2015 USPS, UPS
Christmas Day Friday, December 25, 2015 USPS, UPS
New Year's Eve Thursday, December 31, 2015 USPS,UPS
New Year's Day Friday, January 1, 2016 USPS, UPS
USPS is the United States Postal Service and UPS is United Parcel Service.