Customer Service
Inspiring possibilities™
Contact Us:
By email: CustomerService@csr.payless.com
By phone: 1-877-474-6379 Mon - Sat: 7:30 AM - 8PM, Sun: 9:30AM - 8PM
By mail: Payless.com® Payless ShoeSource® Customer Service 3231 SE Sixth Ave. Topeka, KS 66607
Product information
quality assurance
fit finder
shoe care
Purchasing & ordering
placing an order
payment methods
prices, taxes & coupons
Order status, shipping & delivery
shipping & delivery
order status & tracking
canceling orders
Returns & exchanges
returns & exchanges in store
returns by mail
refunds
Privacy & security
security guarantee
privacy policy
terms of use
Canada