Save Now. Feel Good. Payless.

Purchasing & ordering

Placing an order

Registered users:
If you already have a account, log in for quick & easy checkout. All of your saved information will be filled in automatically. Simply review your order and complete your purchase.

Express checkout for registered users:
If you already have a account, are logged in to the site, and have specified default billing address, shipping address, and payment method, simply click "Express Checkout" and you'll move right to final order review. It's the quickest, easiest way to shop on!

If you donít have a account, you can checkout as a guest. Enter your billing and shipping information, review your order and complete your purchase. You will be given the opportunity to create an account during checkout. Payment Methods

Payment methods accepts the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Diners' Club
  • China Union Pay
  • JCB
  • BC
  • Payless Gift Card

We do not accept checks, cash, credit vouchers or international credit cards. The credit card you specify during the checkout process will be charged when your order is shipped. You must enter your name, address and zip code exactly as it appears on your credit card statement. Please note that the billing address must be a valid U.S. address. This information is used as a part of the validation of your credit card. It's important that you include your phone number and email address in case we need to contact you about your order.

Prices, taxes & coupons

Typically, our online merchandise prices are the same as those in our stores. Occasionally, there may be slight regional differences. All prices are US Dollars. We are unable to provide delivery to shipping addresses (other than to APO or FPO addresses) or to our store locations outside the Continental United States, Alaska and Hawaii.

Payless ShoeSource has stores in all 50 U.S. States. We offer you the flexibility and convenience of returning or exchanging your online purchases in our Payless ShoeSource stores. To enable us to offer you this added convenience, we charge sales tax at, just as we do in our stores.

We are required by law to charge sales tax on orders delivered to all states except Delaware, Montana, New Hampshire or Oregon. In addition, some jurisdictions have statutory exemptions for sales tax on certain apparel. In some states, tax is applied to shipping charges as well as the purchase total.

Order totals listed on your screen reflect estimated sales tax. The actual charge to your credit card will reflect the applicable state and local sales taxes and will be calculated at the time you checkout. Your actual tax total will include the correct local sales tax (if applicable) and will be reflected on your packing slip receipt. If you have any questions about the tax rate on your receipt, please contact customer service.



Redeeming a coupon code
Whenever possible, we mirror the promotional events running in our stores. This helps us offer you the most current fashion styles at great values. If you want to be the first to know about our promotions, be sure to join our email list and we will notify you about promotions as soon as they occur via Email.

  • To redeem a valid online coupon, enter the code in the Coupons & Promotions area of your Shopping Bag.
  • You may only apply one code per order and you must meet the requirements of the coupon offer for the discount to appear.
  • After you have entered the code and your billing information is complete, click "Apply", and the coupon offer will be reflected in your order summary.
  • If you would rather use a different coupon, simply enter another coupon code and click "Apply". In most cases, this action will override and replace the coupon discount with the updated discount.
  • If you want to remove the coupon code, click the "Remove" link next to the applied offer.