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Our structured satchels will add a littleladylike appeal to your office look.
Your favorite shoes: on sale now!
Whatever the reason, you can return it – no questions, no problem!
It's the quick, easy and free Return Policy you'll only find at Payless. Return or exchange your Payless.com purchase at any of our thousands of stores nationwide! You also have the option of returning items by mail - just follow the instructions provided with your order.
If you have any questions, contact us at 1-877-474-6379 or CustomerService@csr.payless.com. We're here to help!
(based on 113 reviews)
of respondents would recommend this to a friend.
100% (3 reviews)
84% (95 reviews)
Feels Too Small
Feels True to Size
78% (40 reviews)
Feels Too Large
Most Liked Positive Review
Great comfortable, practical unisex flats!
I finally decided to try out the Chelsea ballet flat. I purchased a pair of Chelsea flats in the cognac color at my local Payless store. I'm usually a size 10W but since these...Read complete review
I finally decided to try out the Chelsea ballet flat. I purchased a pair of Chelsea flats in the cognac color at my local Payless store. I'm usually a size 10W but since these flats are a little roomy the size 9.5W worked out better for me. At first they were a little uncomfortable. But now since I've been breaking them in around the house they feel pretty comfortable. I just simply like the Chelsea flat because it's very comfy, practical, lightweight and unisex! And it's cute too! I'm a flats wearing and comfort oriented type of guy. I have a high arch so ballet flats are more comfortable for me to wear. But I'm not using this as an excuse to wear flats. I just simply love to wear them especially my new pair of Chelsea flats. As far as toe cleavage, this pair I bought doesn't show any cleavage at all. I'm very happy with this pair of flats! I may buy a brown and a black pair of Chelsea flats.
Most Liked Negative Review
Cognac - Poor quality
I purchased this shoe in cognac (faux leather) and the toe was nicked/peeling after ONE wear.These are very comfy/true to size and I plan to purchase the...Read complete review
I purchased this shoe in cognac (faux leather) and the toe was nicked/peeling after ONE wear.These are very comfy/true to size and I plan to purchase the suede ones in hopes they last longer.Side note:I had the same issue with the black Christian Siriano Gigi Point. Still wearable, but the toe was worn after one wear.
Reviewed by 113 customers
Displaying reviews 1-10
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(3 of 3 customers found this review helpful)
BRING BACK LOWER EAST SIDE CHELSEA FLATS!
from Medway, MA
Comments about Lower East Side Women's Chelsea Flat:
When both a 59-yr old woman and her 22-yr old daughter agree that these are the best shoes they've ever owned, you know you have a winner. Since the Lower East Side Chelsea flats were eliminated, we both tried the American Eagle and Siriano replacements, and found them to be wretchedly uncomfortable. CLEARLY, THE CUSTOMERS HAVE SPOKEN, AND AGREE WITH US. BRING BACK THESE SHOES, or we will take our business elsewhere!!!!
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(5 of 5 customers found this review helpful)
Please bring these back!!!
By Wide Foot Struggle
from New York, NY
Please bring back this shoe!!! I have very wide, large feet and it's so hard to find cute, comfy shoes in my size. These are the only flats I have that lasted so long and I wanted to buy a new pair and now I can't find them. PLEASE return them to stores!!
Bottom Line Yes, I would recommend this to a friend
Top of the line Flat shoe
By Breezy only flats for me
from Ypsilanti. MI
Love this shoe, wear to work and other places very comfortable, wish they in more colors I have both black and brown.
(9 of 9 customers found this review helpful)
Love these flats.
By Miss My Flats:(
from Stuart, FL
I am a school teacher and each year (until this year grrr) I bought every color I could find and two black. They are so comfortable and I like the cut. I was SOOOO disappointed when I went to get my supply this year. Why on earth would Payless discontinue such a popular shoe? There's not much else I would buy at Payless. Bye Felicia...
(6 of 6 customers found this review helpful)
from Washington, DC
Love these flats. It appears Payless is not going to carry the Lower East Side Chelsea flat any longer, much to my disappointment!
(7 of 7 customers found this review helpful)
My absolute favorite shoes! Please restock!!!!!
from Pittsburgh, PA
I adore these shoes. I have been buying them religiously for the last 3 years. I have them in all colors. I am an 11 (sometimes wide) so it is really hard to find cute flats that aren't too tight. PAYLESS PLEASE RESTOCK THESE SHOES. THEY ARE THE PERFECT PRICE, PERFECT FIT, AND PERFECT STYLE. I desperately need to replenish my basic colors because I wear the black, cognac, and nude daily.
(13 of 13 customers found this review helpful)
Love these shoes
I have them in black,red and brown. They look great and very comfortable. Well worth the price
Not comfortable :(
Looking at these reviews, and taking advantage of the price, I thought these flats would be awesome for me. I bought 2 pairs on here, the black and brown. The colors are great staples for the wardrobe - but the materials the shoes are made from are very thin, and I could feel almost everything I walked on. And that would have been doable, but both pairs would cut into my feet an hour into wearing into shoes, to the point of breaking skin. I have only worn them a handful of times since I bought them a year+ ago.
Bottom Line No, I would not recommend this to a friend
Chelsea Flats are awesome
from New Jersey
These shoes are totally awesome. I will definitely keep buying these for the future. Big hint - order your exact size. I made the mistake of ordering a size bigger and had to return all 3 boxes ordered. I ordered online and took them back to the local store where I was able to get a refund. I have extremely bad feet and these shoes are tops in my book. Price is awesome. Please Payless - do not stop making these shoes. Make them in every color!!!!
(8 of 8 customers found this review helpful)
I've had these flats for a few years now and they've finally kicked the bucket. They fit my very wide feet, without needing to get a wide size. They are durable enough to wear almost everyday and still have them for a long time. I'm sad I need a new pair, but thank goodness they are still available.
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