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Our structured satchels will add a littleladylike appeal to your office look.
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Whatever the reason, you can return it – no questions, no problem!
It's the quick, easy and free Return Policy you'll only find at Payless. Return or exchange your Payless.com purchase at any of our thousands of stores nationwide! You also have the option of returning items by mail - just follow the instructions provided with your order.
If you have any questions, contact us at 1-877-474-6379 or CustomerService@csr.payless.com. We're here to help!
(based on 44 reviews)
of respondents would recommend this to a friend.
100% (11 reviews)
80% (35 reviews)
Feels Too Small
Feels True to Size
100% (9 reviews)
Feels Too Large
Most Liked Positive Review
Best Wedge Ever
Bought these on Fri. BOGO, put them on as soon as I got home. Wore them all day, after awhile, you couldn't tell they were still on. Drove around with them,...Read complete review
Bought these on Fri. BOGO, put them on as soon as I got home. Wore them all day, after awhile, you couldn't tell they were still on. Drove around with them, to run some errands, felt great the whole time they were on. No break-in time required, the height is perfect, for being at home, or wearing to work. The hardware above the toes, make the shoe very dressy.I got to the Payless in Woodbury, because they a bigger selection of size 13's. Teresa, whom I often ask advice from,when trying shoes on, is a great salesperson.If the store doesn't have the shoe you're looking for, she'll look to see what other stores in the area, might carry it.
Most Liked Negative Review
wanted to love them
Let me start by saying that I wanted to love these shoes. They are very cute and stylish, not to mention comfortable. I have worn these all day at work, and worn them...Read complete review
Let me start by saying that I wanted to love these shoes. They are very cute and stylish, not to mention comfortable. I have worn these all day at work, and worn them for a night out afterward. It can sometimes be difficult to find a comfortable wide width shoe that's office appropriate, so these seemed like a godsend. Unfortunately, I have only worn these shoes a handful of times, and they are already starting to fall apart. The insole has started to detach from the sole of the shoe. I didn't pay that much for these, so I wasn't expecting stellar quality, but I had hope for more than a few uses. Hopefully I'll be able to salvage them with some shoe glue, otherwise I'll have to toss them. Very disappointed.
Reviewed by 44 customers
Displaying reviews 1-10
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(1 of 1 customers found this review helpful)
Most Comfortable Wedge EVER
Comments about dexFlex Comfort Women's Eleanor Wedge:
I wear these to work everyday. They are the most comfortable heel I have ever worn. They fit perfectly and my feet don't hurt even after 14 hour days. I have them in all five original colors. I wish they made more in new colors...like navy and nude.
Bottom Line Yes, I would recommend this to a friend
Was this review helpful? Yes / No
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Great show but you sent the wrong size
Great shoe. I ordered the correct size and the invoice had the correct size but the actual shoes were the wrong size when they arrived. I exchanged them with no problem at the store and the correct size fit right, and is very comfortable and cute.
By Comfy wedge
from Omaha, NE
I love these. I have had them for almost a year and they hold up very well. I have to buy another pair only because my new puppy chewed one the pair I currently have.
By Mumma g
from West Palm Beach
I'm on my feet all day so I'm always looking for a comfortable heal. This shoe has a good fit and a great dark brown that will go with almost anything.
(0 of 1 customers found this review helpful)
By Cathy in concert
from Haymarket, VA
When I tried these on in the store, I thought I had found the shoes I needed. Loved the way they looked, loved they way they felt. I belong to a local community choir where we put on several concerts a year, sometimes 2 shows. I need to get safely up to the top row of the risers, stand and sit several times through the show. The shoes must be black and I want them to look dressy. But by the end of the night, the pain across the top of my foot is so painful, its hard to make it back to the car. My search goes on for a comfortable dressy shoe.
Bottom Line No, I would not recommend this to a friend
Merchant response: Hello Cathy,Payless believes in providing our customers with quality merchandise at affordable prices. We are constantly testing our products to ensure we offer our customers good wear. I am sorry to hear about your dissatisfaction with your shoes.Your comments were forwarded to our buyer and quality assurance staff. You may return the shoes at your local Payless to either return or exchange your items if you still have your receipt. If you no longer have your receipt, our store associates will be able to credit the lowest price the item has been in 90 days on a merchandise credit. Without a receipt, a return or exchange is at the discretion of the store associate, depending on the condition or wear of the shoe. If you have any further questions, please call our Customer Service number: (877) 452-7500. There are representatives available from 7:30 AM to 12:00 AM Central Time.
(1 of 2 customers found this review helpful)
Nice looking brown wedge shoe
from San Antonio TX
Looking forward to wearing these shoes.
(3 of 3 customers found this review helpful)
I love these
from Louisville, KY
I love these. I wear size 11 and have a hard time finding shoes that look and work the way I want them to. I bought these for work and wear them with pants or dresses/skirts. The first day I wore them, I ended up walking a few blocks in downtown Louisville to have lunch with my boss... the shoes were just fine for the walk. The detail on the toe adds an extra bit of class that I love.
(2 of 3 customers found this review helpful)
Lots of Modification Needed Before Wear
As some other reviews noted, this shoe is a bit over priced considering what you get and what you have to do to them before wear. Like most Payless shoes seem to be, the wide width isn't really any wider than the standard width. So, breaking in this shoe is a bit like a ballet dancer trying to break in new point shoes - modify it like crazy. First, roll up some paper towel and tape it along the top of your foot. Pull a sock on over that. Put the shoes on and heat with a hair dryer. Wait for them to cool before taking them off again. Next, if necessary (probably necessary), adhere heel grips to the inside heel of the shoe. This prevents the shoes from slipping off and/or causing unnecessary bleeding to your heels. After stretching them into a true wide fit, these shoes are surprisingly comfortable. You should be able to get between 2 and 3 hours wear out of them before losing feeling in your toes, so about the length of the standard office holiday party. They look pretty good, too.
Wide in the heel so my heel slips and absolutely no arch support.
Merchant response: Payless believes in providing our customers with quality merchandise at affordable prices. I am sorry to hear about your dissatisfaction with your shoes. I will forward your comments to our buying and quality assurance staff. Here is a link to our return policy: http://www.payless.com/customer-service/returns-and-exchanges/cs-returns-returns.html. If you would like to discuss this further, please don’t hesitate to reach out to our Customer Support Center at 1-877-474-6379.
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