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Our structured satchels will add a littleladylike appeal to your office look.
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Whatever the reason, you can return it – no questions, no problem!
It's the quick, easy and free Return Policy you'll only find at Payless. Return or exchange your Payless.com purchase at any of our thousands of stores nationwide! You also have the option of returning items by mail - just follow the instructions provided with your order.
If you have any questions, contact us at 1-877-474-6379 or CustomerService@csr.payless.com. We're here to help!
(based on 437 reviews)
of respondents would recommend this to a friend.
100% (64 reviews)
87% (379 reviews)
Feels Too Small
Feels True to Size
89% (88 reviews)
Feels Too Large
Most Liked Positive Review
Favorite heels but frustrated w/ lack of colors
These are my favorite heels for many reasons that have already been stated by others, but I am honestly frustrated with Payless for their lack of colors. Pages and pages and pages of reviews...Read complete review
These are my favorite heels for many reasons that have already been stated by others, but I am honestly frustrated with Payless for their lack of colors. Pages and pages and pages of reviews for this shoe with customers begging for more color choices or to bring colors back in stock, but the only new colors they bring in are a grey/black plaid and muted wine? Yawn. This is such a conservative shoe, fun bright colors would balance it out. I've been checking for months for the hot pink to be back in stock, or for any other colors really. I don't know if Payless thinks people only wear boring colors in the fall or what, but I don't know why they don't listen to their customers for their most popular and most reviewed shoe. Please bring back hot pink, turquoise, yellow, etc. Why can't you bring this shoe in a glitter like so many of the other heels you offer? I even bought this shoe in a white and did my own glitter. I've also considering buying a white and spray painting it pink since Payless seems to only be doing neutral colors now.Anyway, back to this shoe, it's so comfortable, and I love that I don't feel like a giant when I wear it. I do think it could use maybe another half inch for a 3 and a half inch heel, and that would probably make it perfect. I own five pair: nude, red patent, blue patent, leopard, and white (which I mod podged in silver glitter.Payless-please bring back the bright colors and please consider doing glitter!
Most Liked Negative Review
heel tips wore off in three wears
The heel tips wore off in only four wears. While waiting for the tip replacements I ordered, the right heel detached from the rest of the shoe at the 6th wearing. I wish...Read complete review
The heel tips wore off in only four wears. While waiting for the tip replacements I ordered, the right heel detached from the rest of the shoe at the 6th wearing. I wish I'd kept my receipt...just going to toss them now.
Reviewed by 437 customers
Displaying reviews 1-10
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Great heels for work or play
from Rochester, NY
Comments about Comfort Plus by Predictions Women's Karmen Pump:
These pair great with jeans or more formal attire. They're also great for anyone who cant wear an insanely high heel. The height is just right, I can wear these out and about and have no worries! Love them!!
Bottom Line Yes, I would recommend this to a friend
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(2 of 2 customers found this review helpful)
Go To Heels
from Northville, MI
These are my go to heels. I can wear them all day at work with complete comfort. They are so versatile I wear them with jeans or dresses.
Love these shoes I have many colors
Images shared by Unhappy
Merchant response: Hello,Thank you for contacting Payless. We apologize for the condition of the item upon arrival. You are able to return the item to a store for a refund or an exchange. We can also send UPS to your home to pick up the defective item to ship back to the warehouse. Please contact our Customer Support Center at (877) 474-6379 to set up a pick up. Thank you for shopping with Payless, and we apologize for the inconvenience.
Size Is Longer
from Irving TX
I have worn a size 7 1/2 regular/medium for over 50 years. These are the first shoes I have ever purchased online. I ordered the black and navy patents. They are at least a full inch from my heel. Tried toes inserts and that definitely didn't work. In short, I gave to a co-worker who is fully enjoying them.I do not know if they are durable or not, only tried on. Why or what is the difference with your online sizes and in store purchases?
Bottom Line No, I would not recommend this to a friend
Merchant response: Hello,\Payless believes in providing our customers with quality merchandise at affordable prices. We are constantly testing our products to ensure we offer our customers good wear. I am sorry to hear about your dissatisfaction with your shoes.Your comments were forwarded to our buyer and quality assurance staff. You may return the shoes at your local Payless to either return or exchange your items if you still have your receipt. If you no longer have your receipt, our store associates will be able to credit the lowest price the item has been in 90 days on a merchandise credit. Without a receipt, a return or exchange is at the discretion of the store associate, depending on the condition or wear of the shoe. If you have any further questions, please call our Customer Service number: (877) 452-7500. There are representatives available from 7:30 AM to 12:00 AM Central Time.
(0 of 1 customers found this review helpful)
By crazy for heels
BEST PUMP EVER! But I'd like the animal print and brown in 9W please. :) I think I have most colors, except for just a few, multiple times over, especially the black. Love these shoes!!!! Pure Love.
By Dusty Vixen
I love the Karmen pumps. This purchase was my third color. I wish there were more colors available.
(1 of 1 customers found this review helpful)
Tried and True
from Midland, MI
I really feel like the sizes of these shoes are wildly variable. I have owned one 1/2 size smaller and this pair feels tight. Overall though a comfortable shoe and holds up decently for the price!
By Got kids
from Richmond va
I need my shoes to work with me through church service and while dealing with my active 2 year old
Sezy very confortable shoes
By Ray from Long Island
from Long Island New York
Tese are very pretty and the price was unbeatable..
Amazing Everyday Shoe
By Retail Warrior
from Seattle WA
I work retail and these are my eveyday shoes. They are amazingly comfortable for an entire 9 hour shift. I live the variety in color and the option of wide width helps me feet stay comfortable. Love love love! My only conplaint is that my cap tends to pop off or wear down before the actual shoe does. Im really rough on shoes though so that's probably just me being me!
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