Shipping Information

Payless.com offers in-store delivery to a Payless store and standard, expedited and rush delivery options using the following shipping carriers: The United States Postal Service (USPS), United Parcel Service (UPS), Federal Express (FEDEX) and APO/FPO/DPO delivered via the Military/ Diplomatic Post Office.

Delivery services and carriers vary by destination. Our shipping system automatically select the best delivery carrier based on your location and delivery service.

Your order may be divided into multiple shipments in order to deliver as quickly as possible. There will only be one shipping charge, if applicable to your order, regardless of the number of shipments received. Each shipment will include an email notification to you.

 

Delivery Service Continental U.S. Alaska, Hawaii & Puerto Rico APO/ FPO/ DPO & P.O. Boxes Rural Routes
In-Store $5.95
Free with min order
UPS/ FEDEX
$5.95
Free with min order
+ $15 surcharge
UPS/ FEDEX
Not Applicable Not Applicable
Standard $5.95
USPS/ UPS/ FEDEX
$5.95
+ $15 surcharge
USPS/ UPS/ FEDEX
FREE!
USPS/ UPS/ FEDEX/ Military Post
$5.95
USPS/ UPS/ FEDEX
Expedited $11.95
UPS/ FEDEX
Not Applicable Not Applicable Not Applicable
Rush $17.95
UPS/ FEDEX
Not Applicable Not Applicable Not Applicable
USPS is the United States Postal Service and UPS is United Parcel Service. FEDEX is Federal Express.

 

Delivery Addresses
You may have your purchase charged to you at one address and have it delivered to another address. However, we are unable to ship to more than one address per order at this time. If you're worried that you don't have a secure place for package delivery, you may consider having your package delivered to your place of business or to a local Payless store of your choice.

 

APO/ FPO/ DPO Military Orders
APO (Army Post Office)/ FPO (Fleet Post Office)/ DPO (Diplomatic Post Office) delivery please allow 7 - 12 business days to a U.S. Military Postal office. Additional transit time from there varies by destination and is handled exclusively through the U.S. Department of Defense.

 

Alaska, Hawaii and Puerto Rico Orders
We only offer standard ground shipping or delivery to a local Payless store for these locations. A $15 shipping surcharge applies plus any regular shipping fees as applicable.

 

International Orders
All prices are in U.S. Dollars. We are unable to provide delivery to shipping addresses (other than to APO/ FPO or DPO addresses) or to our store locations outside the Continental United States, Alaska, Hawaii and Puerto Rico.

 

Bulk Orders
We only offer standard ground shipping or delivery to a local Payless store for orders of 11 items or more at this time. Please call our customer support experts should you require orders this large at 1-877-474-6379.

 

Shipping Schedule

Delivery Service Estimated Shipping Times
In-Store Your order will arrive in 3 - 7 business days if placed before 11am CT Monday - Friday.

Last day for Christmas delivery is Sunday, December 16th!

Not available for Gift Cards.
Standard Your order will arrive in 3 - 7 business days if placed before 11am CT Monday - Friday.

Last day for Christmas delivery is Sunday, December 16th!

APO/ FPO/ DPO delivery please allow 7 - 12 business days to a U.S. Military Postal office. Additional transit time from there varies by destination and is handled exclusively through the U.S. Department of Defense.
Expedited Your order will arrive in 2 business days if placed before 11am CT Monday - Friday.

Last day for Christmas delivery is Tuesday, December 19th!

Not available for orders of 11 items or more, APO/ FPO/ DPO, Alaska, Hawaii, Puerto Rico, P.O. Boxes & Gift Cards.
Rush Your order will arrive in 1 business day if placed before 11am CT Monday - Friday.

Last day for Christmas delivery is Wednesday, December 19th!

Not available for orders of 11 items or more, APO/ FPO/ DPO, Alaska, Hawaii, Puerto Rico, P.O. Boxes & Gift Cards.

 

Delivery Holidays

Delivery for Standard service occurs on regular business days (Monday - Friday), excluding the carrier's published holidays. Saturday delivery may occur on orders shipped via the United States Postal Service. Carrier shipping schedules are subject to change by the delivery carrier without notice.

Holiday Date No Pickup or Delivery
New Year's Eve Sunday, December 31, 2017 USPS,UPS, FEDEX
New Year's Day Monday, January 1, 2018 USPS, UPS, FEDEX
New Year's Day (observed) Tuesday, January 2, 2018 UPS, FEDEX
Martin Luther King, Jr. Birthday (observed) Monday, January 15, 2018 USPS
Presidents' Day (observed) Monday, February 19, 2018 USPS
Easter Sunday, April 1, 2018 FEDEX, UPS
Memorial Day Monday, May 28, 2018 USPS, UPS, FEDEX
Independence Day Eve Tuesday, July 3, 2018 FEDEX
Independence Day Wednesday, July 4, 2018 USPS, UPS, FEDEX
Labor Day Eve Sunday, September 2, 2018 FEDEX
Labor Day Monday, September 3, 2018 USPS, UPS, FEDEX
Labor Day (observed) Tuesday, September 4, 2018 FEDEX
Columbus Day Monday, October 8, 2018 USPS
Veterans Day Monday, November 12, 2018 USPS
Thanksgiving Day Thursday, November 22, 2018 USPS, UPS, FEDEX
Christmas Eve Monday, December 24, 2018 USPS, UPS, FEDEX
Christmas Day Tuesday, December 25, 2018 USPS, UPS, FEDEX
Christmas Day (observed) Wednesday, December 26, 2018 USPS, UPS, FEDEX
New Year's Eve Monday, December 31, 2018 USPS,UPS, FEDEX
New Year's Day Tuesday, January 1, 2019 USPS, UPS, FEDEX
New Year's Day (observed) Wednesday, January 2, 2019 UPS, FEDEX
USPS is the United States Postal Service, UPS is United Parcel Service and FEDEX is Federal Express