Payless.com Shipping and Returns

Payless.com Returns –
Need to return an item(s) to us? You can return Payless product for any reason within 30 days of the original purchase date and receive a full refund for the purchase price, plus applicable sales tax.
Please return your item(s) in the original packaging
Simply print and complete the Return form here and include it with your returnPlease allow 7 to 10 business days for us to process your return and credit your original form of payment
You can ship your return to Payless.com using any U.S. carrier of your choice. USPS, FedEx, or UPS for example. Please follow the instructions here to send your return
You will need to pay for the shipping of your return item(s) back to Payless.com
If your return is a gift the refund will be credited to the card that was used to make the purchase and must also include the completed Return form here.
Please contact Payless Customer Care if you have questions or need assistance with your return

Payless.com Exchanges-

Problem with your item(s) and need to exchange it for another one? You can exchange Payless product for any reason within 30 days of the original purchase date.
Follow the instructions for returns. You will receive a credit for the purchase price and applicable sales tax on your original form of payment in 7 to 10 business days
You order your replacement item(s) on Payless.com at any time
Please contact Payless Customer Care if you have questions or need assistance with your exchange

Shipping instructions for your return or exchange-

Place your item(s) in their original packaging
Complete and print the return form and include it with your return item(s)
You can ship your return to Payless.com using any U.S. carrier of your choice. USPS, FedEx, or UPS for example. Visit your choice of carrier’s website for information on shipping and drop off locations near you. You will need to pay your carrier for shipping costs
Send your return to:
Payless.com Returns Processing
40 Logistics Blvd
Walton, KY 41094
Please contact Payless Customer Care if you have questions or need assistance with your return or exchange